COLLECTION SERVICES
Call us today at (601) 933-2529 or
email your request for a proposal!! Who We Are
Healthcare Financial Services provides a full range of high quality collection services on a contingency basis. Simply put – no collections – no fee to our clients. Services can be customized to the specific needs of our clients and may include:
- Pre-collect
- Early out
- NCOA processing
- Collector calling 6 days per week
- Night and weekend service
- Automated calling
- IVR assistance for debtors
- Directory Net searches
- Automatic credit bureau reporting
- Skip tracing sources
- Account monitoring with credit bureaus
- Mail campaigns
- Settlement follow-up
- Charity case notifications
- Electronic web-based interfaces for debtors
- Credit card and check-by-phone payments
- Attorney referrals
- Consulting
- Ability to record most calls made and received
- Client Seminars
The main focus at HFS is for client service in a high quality environment. Our approach is to be user-friendly and to keep you, your debtors, and our practices properly in line in an environment of constant change and litigation. Our goal will be to have you as a satisfied customer forever.
State-of-the-Art Technology
- Improved cash flow
- Significant reduction in your business department’s workload
- Customized software with excellent sorting features, power dialing and pacing capabilities, and electronic file transfer
- Inbound/outbound call pacing
- Remote host access
- Advanced database conversion tools
- Flexible reports
- Teleservices for public relations department
- A program tailored to your specific requirements
A Team Approach
We have carefully selected our account teams. All representatives are knowledgeable, friendly and sincere. We provide ongoing training, a highly motivating team structure and incentives. Their desire to succeed means outstanding service for our clients.
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